Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you’re not happy, we’re here to help.

Returns
You have 14–30 days (choose one) from the date of delivery to request a return. To be eligible:

  • Items must be unused, in original condition, and in original packaging
  • Proof of purchase (order number or receipt) is required

Non-returnable items

  • Personalized or custom-made products
  • Perishable goods
  • Intimate or hygiene-related items
  • Gift cards and downloadable products

Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed within 5–10 business days to your original payment method.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping fees are non-refundable

Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos.